Joint Commission

The Joint Commission (TJC) will be surveying the facilities of Berger Health System on an unannounced basis anytime after
January 1, 2009.

The purpose of the survey will be to evaluate the organization's compliance with nationally established Joint Commission Standards. The survey results will be used to determine whether, and the condition under which, accreditation should be awarded to the organization.

Joint Commission standards address an organization's quality and safety of care issues and the safety of the environment in which care is provided. Berger Health System wishes to promote open communication regarding your hospital experience. During your care experience we encourage you to inform our staff of any issues or concerns. If these concerns are not resolved, we encourage you to contact the Patient Representative (740.420.8353), Senior Director of Quality (740.420.8438) or Chief Executive Officer at (740.420.8466).

If you believe we are unable to resolve your concern, you have the right to contact the Joint Commission or the Centers for Medicare and Medicaid through the Ohio Department of Health.

Joint Commission Complaint Process:
Contacting The Joint Commission
Telephone: 800.994.6610
Fax Office of Quality Monitoring: 630.792.5636
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CMS (Centers for Medicare and Medicaid)
Ohio Department of Health
PCSU, Second Floor
246 North High Street
Columbus, OH 43215
Telephone: 800.342.0553
TDD: 614.752.6490
Fax: 614.728.9169
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