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The Joint Commission
The Joint Commission (TJC) will be surveying the facilities of Berger Health System on an unannounced basis beginning January 1, 2006.
The purpose of the survey will be to evaluate the organization's compliance with nationally
established Joint Commission standards. The survey results will be used to determine whether, and the
condition under which, accreditation should be awarded the organization.
Joint Commission standards deal with organization quality and safety of care issues and the safety
of the environment in which care is provided. Berger Health System wishes to promote open communication
regarding your hospital experience. During your care experience we encourage you to inform our staff
of any issues or concerns. If these concerns are not resolved, we encourage you to contact the
Patient Representative (740.420.8353), Vice President of Quality (740.420.8377) or Chief Executive Officer
at (740.420.8466).
If you believe we are unable to resolve your concern, you have the right to contact The Joint Commission
or the Centers for Medicare and Medicaid through the Ohio Department of Health.
Contacting The Joint Commission
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
Phone: 800.994.6610
Fax: 630.792.5636
E-Mail: complaint@jointcommission.org
Ohio Department of Health
PCSU, Second Floor
246 North High Street, P.O. Box 118
Columbus, Ohio 43216-0118
Phone: 800.342.0553
TDD: 614.752.6490
Fax: 614.728.9169
E-Mail: HCComplaints@odh.ohio.gov
This notice is posted in accordance with the Joint Commission's requirements and may not be removed.
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